Lost or Stolen Packages:
- If you are concerned your parcel may have been lost or stolen in transit, you can contact USPS to help you locate your parcel. Have your tracking number ready when contacting USPS.
- USPS phone number: 1 (800) 275-8777
- Unfortunately we cannot be held liable for packages that are lost or stolen. In past experiences, packages generally show up 1-3 days later after a package is reported stolen or lost.
- If the parcel is returned to us, we will contact you and may request a different delivery address. You are liable to pay for additional shipping charges.
Returns & Exchanges:
We are a small business and do not accept returns/exchanges. If we made a mistake with your order, please contact us and we will fix it for you. The best way to contact us is to reply to your order confirmation email sent from our shop.