Updated: July 21, 2020
Domestic Shipping (USA)
Our shipping carrier, USPS is experiencing delays in domestic transit times as a result of COVID-19. Please be aware we are seeing up to 1-2 weeks of increased transit time, depending on location. We ship from Florida, USA.
International Shipping (outside of USA)
We are seeing a drastic delay in international transit times. This varies by destination, but we have seen lag times of 4-10 weeks for packages leaving USA. This even applies to our Canadian customers.
While we have decided to still ship internationally, please be aware you may expect a delay from when your package leaves an international postal hub (such as Miami, Jacksonville, or New York international). Once your package is on a cargo flight or container ship, you may not receive an update for several weeks until your package has gone through your local customs. Unfortunately this is out of our control.
International Mail Service Suspensions
USPS is temporarily suspending international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic.
You can check to see if your country is on the list here: USPS International Service Alerts
For more information about USPS delays:
New Service Offered: DHL Express
We are now offering DHL as a mail carrier. Since we have only just begun to offer this as a shipping option we ask you visit the DHL resources below for information regarding delays.
For information about DHL delays: